At Elitecov, transparency is a cornerstone of our operations. Here are our key commerce disclosures to ensure a clear understanding of our practices:

  • Product Representation: All embroidery designs are digital products. Images and descriptions accurately represent the design files you will receive.

  • File Delivery: Purchases are delivered electronically via download links upon confirmation of payment. No physical items are shipped.

  • Refund Policy: Refunds are available if the product you receive is not as described, does not meet your expectations, or is incompatible due to a verified issue on our end. Please contact us with your order details, and our team will promptly resolve the matter or issue a refund if necessary.

  • Pricing and Promotions: Prices are subject to change, and promotions are valid only during the specified period.

  • Customer Support: Our team is available to assist with inquiries regarding purchases, file compatibility, or design usage.

For more information, please review our Terms and Conditions or contact us via email.

Commerce Disclosures